Frequently Asked Questions

B2B 13 questions
Backtesting 1 question
  • What is backtesting?
    Backtesting allows you to simulate and analyze a trading strategy, using historical data, to measure its performance and to determine the risk and profitability in a safe environment.
Community 2 questions
  • How do I get support?
    Our team (and Bob!) works hard to provide answers to any questions you have and we constantly update our FAQs, our documentations and the MachinaTrader University. 
  • Why sign up for a free MachinaTrader Account?
    Why not? It’s free. Join our community and be part of Bobs crypto quest. (Registration Closed at the moment)
Features 19 questions
  • How to create a strategy and run it?
    MachinaTrader allows multiple ways of creating a Machina/Strategy, depending on your level of skill. You may choose to use pre-built templates and strategies or finetune your own settings or even use the built-in Python script editor to create new strategies with unlimited possibilities. In any case, the best way to start is via our easy-to-use configuration Wizards.
  • What is an automated trading system/bot?
    An automated trading system/bot, or algorithmic trading system, is a software that trades automatically, submitting buy/sell orders directly to an exchange. It’s based on the outcome of mathematical functions and/or trading rules calculated at the run time. At MachinaTrader we call this a Machina.
  • How does a signal service work?
    Signal providers are services that will send you trade signals/alerts for certain cryptocurrencies, which they consider a good buy/sell at a certain price level. You can bind your own Machinas to these signals and execute the suggested trades automatically, paying them a fee for the services.
  • What is backtesting?
    Backtesting allows you to simulate and analyze a trading strategy, using historical data, to measure its performance and to determine the risk and profitability in a safe environment.
  • Are you going to provide signals by yourself in the future?
    MachinaTrader has no plans to participate in the market directly. But you can stay tuned for all future product launches by subscribing to our youtube, linkedin, twitter and other social media channels.
  • How is it technically guaranteed that I get enough power on your cloud servers?
    Every server is dedicated, so all of our cloud instances have a guaranteed CPU Power and memory limit that is not shared with other users. The CPU Power/Cores and the amount of RAM increases on bigger subscription levels.
  • How do I get support?
    Our team (and Bob!) works hard to provide answers to any questions you have and we constantly update our FAQs, our documentations and the MachinaTrader University. 
  • How do I install MachinaTrader on my local device?
    We provide a Windows Installer and a .deb package if you want to use Linux.
  • What are the system requirements to run MachinaTrader Diamond subscription on your own device?
    There are no real minimum requirements, the higher the CPU power is, the more concurrent threads/trades are possible. We recommend at least a CPU with 4 or more Cores and 4096MB RAM for best results
  • Why sign up for a free MachinaTrader Account?
    Why not? It’s free. Join our community and be part of Bobs crypto quest. (Registration Closed at the moment)
  • Is my data and settings backed up?
    Yes, your data is getting backed up frequently on our platform according to Swiss and EU regulations. Privacy Policy  
  • Are my assets secure?
    Your assets are not stored on our platform at any time, but we advise you to follow the security guidelines on the respective exchanges that you use. 
  • How do I connect my exchange account to MachinaTrader?
    MachinaTrader connects to each exchange based upon the exchange’s requirements.  Typically, this is just a matter of generating an API Key and Secret. Keep in mind that each exchange may have different requirements and we provide the capabilities based upon each exchange to configure a connection as required. Your exchange keys are always safeguarded on a private instance or on your own environment (Diamond subscription). 
  • Do I need to install a software?
    MachinaTrader is both an online platform and can be installed on you own device via our Diamond subscription, the choice is yours. Check out the subscription comparison table on our website: Link to Referral Subpage on Website to find the right subscription for you.   Our platform can be likened to a swiss army knife for the crypto world; by allowing you to perform market analysistrade automation and extended manual trading. The platform will constantly evolve providing you with additional tools over time. 
  • As a Signal Service Provider, why should I use your platform to work with?
    MachinaTrader has been built from the ground up with the various types of users that will use our platform in mind. Signal Service Providers will be one audience who will be specifically addressed via the provision of an extensive set of features. This will allow you to handle all of your business-related activities from a single integrated environment.  
  • Are you a crypto exchange?
    No, we are not a crypto exchange, we do not hold your assets at any time! We provide a sophisticated environment which allows you to automate your trading based upon the configured exchange(s).  
  • What are the advantages of your platform over the competitors?
    MachinaTrader is an all-inclusive platform for crypto markets based on cutting-edge technology. Highly reliable, ultra-scalable, blazingly fast!     
  • Which crypto exchanges does MachinaTrader support?
    We currently support Binance, Bittrex, Poloniex, Lykke and will be rapidly expanding the list in future releases.    
  • Which crypto pairs are supported?

    We support all trading pairs available on every supported exchange.

    Charging rate is primarily determined by what you’re plugged in to. A Tesla Supercharger charges up to 170 miles in just 30 minutes while the Tesla Wall Connector charges up to 58 miles per hour. For average charging rates of other options, check out the charging page on tesla.com.

    /wp:paragraph wp:minervakb/tip {“message”:”There are several other factors that affect charging rate: amount of power available from the charge source, extremely cold temperatures, and current state of charge (a nearly empty battery charges faster than a battery that is almost full).”} /]]>

     

Focus 5 questions
  • Can I use the product without any prior knowledge in crypto trading?
    One of the advantages of MachinaTrader is itease of use. Our platform is made for everyone, beginners as well as professional traders. If you are a novice you can just rent a strategy in the marketplace and run your own Machina in 3 simple steps.
  • As a Signal Service Provider, why should I use your platform to work with?
    MachinaTrader has been built from the ground up with the various types of users that will use our platform in mind. Signal Service Providers will be one audience who will be specifically addressed via the provision of an extensive set of features. This will allow you to handle all of your business-related activities from a single integrated environment.  
  • What is a Machina?
    A Machina is an automated trading agent that executes trades on your preferred crypto exchange(s)A Machina allows you to run your own trading strategies, which you can create using either templates of our marketplace or our simple configuration wizards. If you are an advanced user, you may build whole new strategy approaches via our integrated development environment
  • Are you a crypto exchange?
    No, we are not a crypto exchange, we do not hold your assets at any time! We provide a sophisticated environment which allows you to automate your trading based upon the configured exchange(s).  
  • What are the advantages of your platform over the competitors?
    MachinaTrader is an all-inclusive platform for crypto markets based on cutting-edge technology. Highly reliable, ultra-scalable, blazingly fast!     
General 16 questions
Landing Page 5 questions
  • Can I use the product without any prior knowledge in crypto trading?
    One of the advantages of MachinaTrader is itease of use. Our platform is made for everyone, beginners as well as professional traders. If you are a novice you can just rent a strategy in the marketplace and run your own Machina in 3 simple steps.
  • As a Signal Service Provider, why should I use your platform to work with?
    MachinaTrader has been built from the ground up with the various types of users that will use our platform in mind. Signal Service Providers will be one audience who will be specifically addressed via the provision of an extensive set of features. This will allow you to handle all of your business-related activities from a single integrated environment.  
  • What is a Machina?
    A Machina is an automated trading agent that executes trades on your preferred crypto exchange(s)A Machina allows you to run your own trading strategies, which you can create using either templates of our marketplace or our simple configuration wizards. If you are an advanced user, you may build whole new strategy approaches via our integrated development environment
  • Are you a crypto exchange?
    No, we are not a crypto exchange, we do not hold your assets at any time! We provide a sophisticated environment which allows you to automate your trading based upon the configured exchange(s).  
  • What are the advantages of your platform over the competitors?
    MachinaTrader is an all-inclusive platform for crypto markets based on cutting-edge technology. Highly reliable, ultra-scalable, blazingly fast!     
Marketplace 12 questions
Pricing & Subscription Models 9 questions
Product 25 questions
  • How to create a strategy and run it?
    MachinaTrader allows multiple ways of creating a Machina/Strategy, depending on your level of skill. You may choose to use pre-built templates and strategies or finetune your own settings or even use the built-in Python script editor to create new strategies with unlimited possibilities. In any case, the best way to start is via our easy-to-use configuration Wizards.
  • What is an automated trading system/bot?
    An automated trading system/bot, or algorithmic trading system, is a software that trades automatically, submitting buy/sell orders directly to an exchange. It’s based on the outcome of mathematical functions and/or trading rules calculated at the run time. At MachinaTrader we call this a Machina.
  • How does a signal service work?
    Signal providers are services that will send you trade signals/alerts for certain cryptocurrencies, which they consider a good buy/sell at a certain price level. You can bind your own Machinas to these signals and execute the suggested trades automatically, paying them a fee for the services.
  • What is backtesting?
    Backtesting allows you to simulate and analyze a trading strategy, using historical data, to measure its performance and to determine the risk and profitability in a safe environment.
  • How do I stop receiving signals from a Signal Service provider? 
    You can tune and manage your subscriptions to channels directly within MachinaTraderYou can subscribe and unsubscribe to channels, enable/disable them, and finetune the behavior of your own Machina applying your custom settings. 
  • How do I know which signals are the best?
    There is no Signal provider with a magical formula that has it right all the time.    Regardless, on our Marketplace you can rank them for example in terms of profit performance and costs and then choose the best option for you. 
  • How do I become a Signal Provider?
    To become Signal provideryou’ll need a Diamond or a Diamond+ subscription, please see the documentation for additional details.
  • How is it technically guaranteed that I get enough power on your cloud servers?
    Every server is dedicated, so all of our cloud instances have a guaranteed CPU Power and memory limit that is not shared with other users. The CPU Power/Cores and the amount of RAM increases on bigger subscription levels.
  • How do I get support?
    Our team (and Bob!) works hard to provide answers to any questions you have and we constantly update our FAQs, our documentations and the MachinaTrader University. 
  • How do I install MachinaTrader on my local device?
    We provide a Windows Installer and a .deb package if you want to use Linux.
  • Do you take any fees when I trade?
    We don’t charge any fee for your trading activities. The only costs you will ever get from us are the ones for your MachinaTrader subscriptions.
  • Is my data and settings backed up?
    Yes, your data is getting backed up frequently on our platform according to Swiss and EU regulations. Privacy Policy  
  • Are my assets secure?
    Your assets are not stored on our platform at any time, but we advise you to follow the security guidelines on the respective exchanges that you use. 
  • How do I connect my exchange account to MachinaTrader?
    MachinaTrader connects to each exchange based upon the exchange’s requirements.  Typically, this is just a matter of generating an API Key and Secret. Keep in mind that each exchange may have different requirements and we provide the capabilities based upon each exchange to configure a connection as required. Your exchange keys are always safeguarded on a private instance or on your own environment (Diamond subscription). 
  • Do you have a referral program?
    Yes, we have a referral program planned in a future release. Once available you will be able to get your friends on board and get rewarded.
  • Do I need to install a software?
    MachinaTrader is both an online platform and can be installed on you own device via our Diamond subscription, the choice is yours. Check out the subscription comparison table on our website: Link to Referral Subpage on Website to find the right subscription for you.   Our platform can be likened to a swiss army knife for the crypto world; by allowing you to perform market analysistrade automation and extended manual trading. The platform will constantly evolve providing you with additional tools over time. 
  • As a Signal Service Provider, why should I use your platform to work with?
    MachinaTrader has been built from the ground up with the various types of users that will use our platform in mind. Signal Service Providers will be one audience who will be specifically addressed via the provision of an extensive set of features. This will allow you to handle all of your business-related activities from a single integrated environment.  
  • What is a Machina?
    A Machina is an automated trading agent that executes trades on your preferred crypto exchange(s)A Machina allows you to run your own trading strategies, which you can create using either templates of our marketplace or our simple configuration wizards. If you are an advanced user, you may build whole new strategy approaches via our integrated development environment
  • Can I use multiple Machinas simultaneously?
    You may run multiple Machinas at any time based upon your MT subscription. You can upgrade your subscription and get unlimited Machinas. Okay, maybe not unlimited but pretty darn close!    
  • Which crypto exchanges does MachinaTrader support?
    We currently support Binance, Bittrex, Poloniex, Lykke and will be rapidly expanding the list in future releases. 
  • Are you a crypto exchange?
    No, we are not a crypto exchange, we do not hold your assets at any time! We provide a sophisticated environment which allows you to automate your trading based upon the configured exchange(s).  
  • What are the advantages of your platform over the competitors?
    MachinaTrader is an all-inclusive platform for crypto markets based on cutting-edge technology. Highly reliable, ultra-scalable, blazingly fast!     
  • Can I use multiple Machinas simultaneously?

    You may run multiple Machinas at any time based upon your MT subscription. You can upgrade your subscription and get unlimited MachinasOkay, maybe not unlimited but pretty darn close!

    The most convenient way to find nearby Superchargers, Destination Chargers, and other locations you’ve charged at before is by using the Navigation App on the touchscreen (tap the lightning bolt icon). There are also a variety of 3rd party smartphone apps you can download to locate charging options near you.

    /wp:paragraph ]]>

     

  • Which crypto exchanges does MachinaTrader support?
    We currently support Binance, Bittrex, Poloniex, Lykke and will be rapidly expanding the list in future releases.    
  • Which crypto pairs are supported?

    We support all trading pairs available on every supported exchange.

    Charging rate is primarily determined by what you’re plugged in to. A Tesla Supercharger charges up to 170 miles in just 30 minutes while the Tesla Wall Connector charges up to 58 miles per hour. For average charging rates of other options, check out the charging page on tesla.com.

    /wp:paragraph wp:minervakb/tip {“message”:”There are several other factors that affect charging rate: amount of power available from the charge source, extremely cold temperatures, and current state of charge (a nearly empty battery charges faster than a battery that is almost full).”} /]]>

     

Referral Program 4 questions
  • How do I get support?
    Our team (and Bob!) works hard to provide answers to any questions you have and we constantly update our FAQs, our documentations and the MachinaTrader University. 
  • Do you take any fees when I trade?
    We don’t charge any fee for your trading activities. The only costs you will ever get from us are the ones for your MachinaTrader subscriptions.
  • Do you have a referral program?
    Yes, we have a referral program planned in a future release. Once available you will be able to get your friends on board and get rewarded.
  • As a Signal Service Provider, why should I use your platform to work with?
    MachinaTrader has been built from the ground up with the various types of users that will use our platform in mind. Signal Service Providers will be one audience who will be specifically addressed via the provision of an extensive set of features. This will allow you to handle all of your business-related activities from a single integrated environment.  
Signal Trading 4 questions
  • How does a signal service work?
    Signal providers are services that will send you trade signals/alerts for certain cryptocurrencies, which they consider a good buy/sell at a certain price level. You can bind your own Machinas to these signals and execute the suggested trades automatically, paying them a fee for the services.
  • How do I stop receiving signals from a Signal Service provider? 
    You can tune and manage your subscriptions to channels directly within MachinaTraderYou can subscribe and unsubscribe to channels, enable/disable them, and finetune the behavior of your own Machina applying your custom settings. 
  • How do I know which signals are the best?
    There is no Signal provider with a magical formula that has it right all the time.    Regardless, on our Marketplace you can rank them for example in terms of profit performance and costs and then choose the best option for you. 
  • How do I become a Signal Provider?
    To become Signal provideryou’ll need a Diamond or a Diamond+ subscription, please see the documentation for additional details.
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